FAQs

What gaurantee do I get with the wheels?

We stand by our product and customers 100%. In the event of an issue we will always work with the purchasing customer to maintain a satisfactory conclusion.

** Please note Alpina-Wheels can only offer warranty to customers who have purchased through Alpina-Wheels **

How long does it take for the wheelsets to arrive?

We aim to construct your wheels in 4-6 weeks but it may be slightly longer in exceptional circumstances.

Do you ship worldwide?

Yes we ship worldwide for 200.00€ (approx $225) or €63.50 for countries in the EU – UK shipping is free .

How is my order shipped, is it insured and do I receive a tracking number?

All international orders are are shipped by either fedex or DHL. UK orders are usually shipped by UPS. Insurance is available as an option in your shopping cart. All customers will receive a tracking number.

Do you make one off wheels for other bikes not listed?

Sorry we only supply wheels for the bikes listed on the website.

Can the nipples be opposite to the rim colours if wanted, i.e. two colours?

Yes by request the nipples can be opposite to the rim colour or the same as rim colours. You can choose your preferred nipple configuration during the online ordering process on this website.

Other than Supermoto, Enduro and MX bikes which other bikes do you supply Tubeless wheels for?

We supply Tubeless wheelsets for the following road bikes:

BMW R1200GS, R1200AD, F800GS, R Nine T

DUCATI Paul Smart GT1000, Sport Classic, Monster, Scrambler

HONDA Africa Twin

KTM Adventure 950-990, 1190R

TRIUMPH Bonneville, Scrambler, Thruxton

Can I order a bespoke wheelset to match my bike colours?

Below are the colour options available on Alpina wheels, which options are available really depends on which bike you are ordering wheels for. The colour options available for your bike are listed when you order on this website.

The standard colours are Fluo ( Florescent ) Or Pastel colours

** If you provide us with a RAL  colour we will use this colour for an exact colour match on your wheel set **

colour_combination

Can alpina spare parts be bought if needed?

Yes in most instances spare parts are carried in stock

CAN I ORDER ONE WHEEL only?

Yes select the one or two wheel option from the option menu

how does the discount work ?

When ordering 2 or more alpina wheels from the store 5% discount is automatically applied

How can i pay

There are several payment options

1) At the check out you have an option to pay by card  via secure sage pay

2) Once in check out you can select Paypal  as your payment option

3) Using  ” contact us ” you can pay by international bank transfer – UK customers can also pay by cheque but funds must clear first